Effective Date: 30th June At GMotix Prime, customer satisfaction is our priority. This Refund Policy outlines the terms under which refunds are issued for services or products purchased through our platform.

1. Eligibility for Refund

Refunds may be requested under the following conditions: The product or service was not delivered as described. Technical issues caused service failure and support was unable to resolve it. Duplicate or erroneous charges.

2. Non-Refundable Items

Refunds will not be issued for: Change of mind after successful delivery or usage. Services already consumed or partially completed. Subscription periods already used before cancellation.

3. Timeframe for Request

Refund requests must be made within 7 days of the transaction date. After this period, no refund claims will be entertained.

4. Process

To request a refund, please email us at contact@gmotixprime.com with: Transaction ID Description of the issue Proof of payment (if required) We will review your request within 5–7 business days.

5. Refund Method

Approved refunds will be processed back to the original payment method. Processing time may vary depending on your bank or payment provider.

Shipping & Delivery Policy – GMotix Prime

Effective Date: 30th June This Shipping & Delivery Policy explains how and when we deliver physical or digital goods, if applicable.

1. Delivery Types

Digital Services/Products (e.g., software, licenses, subscriptions): Delivered instantly or within 24 hours to your registered email or dashboard. Physical Goods (if any): Shipped via trusted courier partners.

2. Processing Time

Orders are processed within 1–2 business days. Digital deliveries are often instant but may vary based on configuration requirements.

3. Shipping Charges

Shipping fees (if applicable) will be clearly mentioned at checkout. Free shipping may be offered on promotional terms.

4. Tracking & Notifications

You will receive email updates once your order is processed and shipped. A tracking number will be provided for physical deliveries.

5. Delivery Timeframe

Domestic: 3–7 business days ; International: 7–15 business days

6. Delays

We are not responsible for delays caused by weather, customs, or courier issues, but we’ll do our best to help resolve them

Cookie Policy – GMotix Prime

Effective Date: 30th June This Cookie Policy explains how GMotix Prime uses cookies and similar technologies when you visit or interact with our website or services.

1. What Are Cookies?

Cookies are small text files stored on your device to collect standard internet log information and visitor behavior. When you visit our site, we may automatically collect information through cookies or similar technologies.

2. How We Use Cookies

We use cookies to: Remember your preferences Understand how you use our website Enhance performance and security Enable core functionality (e.g., login, session management)

3. Types of Cookies We Use

Essential Cookies: Required for basic site functions. Performance Cookies: Help us analyze how users interact. Functional Cookies: Remember your settings and preferences. Advertising Cookies: Used to deliver relevant ads and measure campaign performance.

4. Managing Cookies

You can manage or delete cookies from your browser settings. Disabling cookies may affect the functionality of certain features on our site.

5. Third-Party Cookies

We may allow third-party services (e.g., Google Analytics, payment providers) to place cookies on your device for analytics and performance monitoring.

6. Updates to This Policy

We may update this Cookie Policy to reflect changes in laws or how we use cookies. Check this page regularly for updates.